Who we are
Last updated September 10, 2026 Peck Windows and Doors Corporation dba Certified Home Services (“Certified Home Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, when we share it, and the choices available to you when you use our website, request a quote, schedule a consultation, purchase products or services, communicate with us, or receive text messages from us. Business Information Peck Windows and Doors Corporation dba Certified Home Services, Inc. 2055 S Raritan St, Unit A Denver, CO 80223 Phone: 303-296-9955 Toll Free: 800-525-6193 or morozco@certifiedhs.com
Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name, company name, email address, and telephone number.
- Your billing address, service address, project location, and property information.
- Information about your project, requested products or services, estimates, appointments, orders, invoices, payments, and service history.
- Documents, photographs, plans, specifications, and other files you submit.
- Communications with us, including emails, telephone calls, website-form submissions, and text-message conversations.
- Technical information collected when you visit our website, such as your Internet Protocol address, browser type, device information, referring pages, pages viewed, and cookie or analytics information.
How We Use Information
We may use personal information to:
- Respond to inquiries and provide estimates, consultations, products, and services.
- Schedule and manage appointments, deliveries, installations, service calls, and other project activities.
- end quotes, appointment reminders, technician-arrival notices, project updates, invoices, payment information, and customer-support messages.
- Maintain customer records, service histories, and account information.
- Process payments and administer our business operations.
- Improve our website, services, communications, and customer experience.
- Protect our systems, prevent fraud, comply with legal obligations, and enforce our agreements.
Text Messaging and Mobile Information
When you provide a mobile telephone number and consent to receive text messages, Peck Windows and Doors Corporation dba Certified Home Services may send conversational and service-related messages concerning quotes, appointments, scheduling, technician arrivals, project or order updates, invoices, payments, and customer support. Message frequency varies. Message and data rates may apply. Information received through text messages may be used to communicate with you, coordinate and document services, respond to questions, maintain customer records, and manage your account or project. You may opt out at any time by replying STOP to any text message. After you opt out, you may receive one final message confirming your request. For assistance, reply HELP or contact us at 303-296-9955. Consent to receive text messages is not a condition of purchasing goods or services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text- message opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. We may disclose information to service providers that help us deliver text messages and operate our business, but only as necessary to provide those services on our behalf.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use the site, measure performance, and support embedded services such as maps, videos, fonts, analytics, and spam prevention. You can manage cookies through our website controls or your browser settings. Disabling certain cookies may affect website functionality.
How We Share Information
We may share personal information with vendors and service providers that perform services for us, such as customer-management and scheduling platforms, communications providers, website hosts, analytics providers, payment processors, delivery partners, professional advisers, and information-technology providers. These parties may use information only as necessary to provide services to us or as otherwise permitted by law. We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a business transaction, or with your direction or consent. We do not sell personal information for monetary consideration.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards intended to protect personal information, including appropriate access restrictions and reputable service providers. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary according to the nature of the information and the purposes for which it is maintained.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity, and certain information may be retained when required for legal, accounting, security, or legitimate business purposes. You may manage cookie preferences through the website or your browser. You may opt out of text messages by replying STOP.
Third Party Websites
Our website may contain links to or embedded content from third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Your continued use of our website or services after an update is subject to the revised policy.
Contact Us
Questions or requests concerning this Privacy Policy may be directed to Peck Windows and Doors Corporation dba Certified Home Services, Inc. at 2055 S Raritan St, Unit A, Denver, CO 80223; by telephone at 303-296-9955 or by email morozco@certifiedhs.com
